Parveze.com

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Privacy Policy

Privacy Policy

How I collect, use, and protect your personal information

Last updated: January 2024

Introduction

This Privacy Policy describes how Parveze.com (“I”, “me”, or “my”) collects, uses, and protects your personal
information when you use my factory visit and business negotiation services in China.

I am committed to protecting your privacy and ensuring that your personal information is handled in a safe
and responsible manner. This policy explains what information I collect, how I use it, and your rights regarding your data.

Information I Collect

Personal Information

When you contact me or book my services, I may collect the following personal information:

  • Full name and contact details (email, phone number, WhatsApp)
  • Company name and business information
  • Travel dates and itinerary details
  • Factory visit requirements and preferences
  • Payment information for service booking

Communication Data

I collect information from our communications including:

  • WhatsApp messages and call records
  • Email correspondence
  • Meeting notes and service documentation
  • Photos and reports from factory visits (with your consent)

Website Usage Data

When you visit my website, I may automatically collect certain technical information such as your IP address,
browser type, device information, and pages visited. This helps me improve my website and services.

How I Use Your Information

I use your personal information for the following purposes:

  • Service Delivery: To provide factory visit services, business negotiation support, and related consulting
  • Communication: To respond to your inquiries, provide updates, and maintain contact during services
  • Planning & Coordination: To arrange factory visits, transportation, and meeting schedules
  • Documentation: To create visit reports, meeting summaries, and service records
  • Payment Processing: To process payments and maintain financial records
  • Service Improvement: To analyze and improve my services based on feedback and experience

I will only use your information for the purposes stated in this policy and will not sell, rent, or share your
personal data with third parties without your explicit consent, except as required by law.

Data Protection & Security

I take the security of your personal information seriously and implement appropriate measures to protect it:

Technical Safeguards

  • Encrypted communication channels
  • Secure file storage systems
  • Regular data backups
  • Access controls and authentication

Operational Safeguards

  • Limited access to personal data
  • Confidentiality agreements
  • Regular security reviews
  • Incident response procedures

While I implement strong security measures, please note that no method of transmission over the internet or
electronic storage is 100% secure. I cannot guarantee absolute security but will notify you promptly of any
security breaches that may affect your personal information.

Data Retention

I retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

  • Service Records: Maintained for 3 years after service completion for reference and follow-up
  • Communication Data: Kept for 2 years to maintain service continuity and support
  • Financial Records: Retained for 7 years as required by accounting and tax regulations
  • Marketing Communications: Until you unsubscribe or request removal

After the retention period expires, I will securely delete or anonymize your personal information unless
legally required to retain it longer.

Your Rights

You have the following rights regarding your personal information:

πŸ” Right to Access

Request a copy of the personal information I hold about you

✏️ Right to Rectification

Request correction of inaccurate or incomplete personal information

πŸ—‘οΈ Right to Erasure

Request deletion of your personal information (subject to legal obligations)

⏸️ Right to Restrict Processing

Request limitation of how I process your personal information

πŸ“€ Right to Data Portability

Request transfer of your data to another service provider in a structured format

To exercise any of these rights, please contact me using the information provided below. I will respond to your
request within 30 days and may need to verify your identity before processing your request.

Third-Party Services

I may use trusted third-party services to help deliver my services. These providers are carefully selected and
bound by confidentiality agreements:

  • Communication Platforms: WhatsApp, email providers for client communication
  • Payment Processors: Secure payment gateways for transaction processing
  • Cloud Storage: Encrypted cloud services for document storage and backup
  • Transportation Services: Car rental and logistics providers for factory visits

These third parties are prohibited from using your personal information for any purpose other than providing
services to me, and they must maintain the same level of data protection as outlined in this policy.

Cookies & Website Analytics

My website may use cookies and similar technologies to improve your browsing experience and analyze website usage:

Types of Cookies Used:

  • Essential Cookies: Required for website functionality and security
  • Analytics Cookies: Help me understand how visitors use my website
  • Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit
website functionality. I do not use cookies for advertising or tracking across other websites.

Changes to This Policy

I may update this Privacy Policy from time to time to reflect changes in my services, legal requirements, or
data protection practices. When I make significant changes, I will:

  • Update the “Last updated” date at the top of this policy
  • Notify you via email or WhatsApp if you are an active client
  • Post a notice on my website highlighting the changes
  • Provide a reasonable notice period before changes take effect

Your continued use of my services after the updated policy takes effect constitutes acceptance of the changes.

Privacy Questions or Concerns?

If you have any questions about this Privacy Policy or how I handle your personal information,
please don’t hesitate to contact me:

I am committed to addressing your privacy concerns promptly and transparently.